Returns & Exchanges

Products Protecting Fine Textiles

Personalized items may NOT be returned or exchanged. If we have made an error on it, we will be happy to correct it. Please call us at 1-800-279-8269 or email us at info@foster-stephens.com.

You may return unused items for a refund or exchange within 20 days of date of purchase.

There is a 15% restocking fee. Shipping charges are not refundable.

If your package was received damaged please save all packaging materials and notify us immediately by calling 1-800-279-8269 x 201

We need your telephone number and email address in case we need to contact you regarding any returns.

About Foster-Stephens

Foster-Stephens, inc. has been producing storage solutions to preserve and protect wedding gowns and other family treasures since 1936. Our product line includes many styles and sizes of archival protection boxes and bags. We pride ourselves in providing the finest quality archival storage solutions; our products provide the quality and durability that museums demand while being easy to use and store.