Customer Service

Products Protecting Fine Textiles

If you have general questions about preservation and storage, please consult our list of frequently asked questions (FAQ) first.

View our policies for information on returns, shipping, and payment, as well as privacy and security matters.

If you cannot find an answer to your question, please contact our customer service department.

Our Customer Service Team is available Monday through Friday,

8:30 am - 4:30 pm Central Standard Time.

Phone us toll free at 800-279-8269 Ext. 201

Or fax us at 847-357-1101

Our warehouse is located at: Foster-Stephens, Inc. 1341 Howard Street, Elk Grove Village, IL 60007-2213

Email: info@foster-stephens.com

About Foster-Stephens

Foster-Stephens, inc. has been producing storage solutions to preserve and protect wedding gowns and other family treasures since 1936. Our product line includes many styles and sizes of archival protection boxes and bags. We pride ourselves in providing the finest quality archival storage solutions; our products provide the quality and durability that museums demand while being easy to use and store.